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Related Concept Videos

Types of Reports III: Telephone and Verbal Reports01:26

Types of Reports III: Telephone and Verbal Reports

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Telephone and Verbal Reports in healthcare settings are two communication methods for conveying therapeutic instructions from healthcare providers to nurses or other healthcare staff.
Here's an overview of each type:
Telephone Orders
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Techniques of Therapeutic Communication II: Focusing, Paraphrasing, and Summarizing01:23

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Focusing involves centering a conversation on a message's critical elements or concepts. Focusing is valuable if the talk is vague or patients begin to repeat themselves. Sometimes, when patients are asked about their symptoms, they may go off-topic and try to tell their entire life story. Respectfully, the nurse should bring the conversation back into focus.
This therapeutic technique can also be used when a patient brings up pertinent information during a health-related conversation. The...
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Therapeutic Communication01:30

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Communication is a lifelong learning process. Through therapeutic communication, nurses can collect relevant assessment data, provide education and counseling, and interact during nursing interventions. Sending and receiving messages occur through verbal and nonverbal communication techniques and can happen separately or simultaneously.
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Introduction to AEDAn Automated External Defibrillator (AED) is a portable medical device that analyzes the heart's rhythm and, if necessary, delivers an electrical shock to help the heart re-establish an effective rhythm during sudden cardiac arrest (SCA). SCA occurs when the heart suddenly and unexpectedly stops beating, leading to a loss of blood flow to the brain and other vital organs. In such emergencies, time is of the essence, and using an AED, combined with Cardiopulmonary...
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Barriers to Effective Communication II01:21

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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
Cultural barriers:
Differences in values, beliefs, religion, knowledge, and tradition can significantly impact communication. Awareness of nonverbal cues is critical, especially when conversing with a patient from a different culture. What appears appropriate in one culture may be inappropriate in another.
Semantic barriers:
As a result of their tendency to use...
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
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Communication Training and Code Status Conversation Patterns Reported by Emergency Clinicians.

Thidathit Prachanukool1, Emily L Aaronson2, Joshua R Lakin3

  • 1Department of Emergency Medicine (T.P., R.S.L., M.A.H., K.O.), Brigham and Women's Hospital, Boston, Massachusetts, USA; Harvard Medical School (T.P., E.L.A., J.R.L., M.A.H., S.W.L., M.K., M.A.S., S.D.B., J.A.T., K.O.), Boston, Massachusetts, USA; Department of Emergency Medicine (T.P.), Faculty of Medicine Ramathibodi Hospital, Mahidol University, Bangkok, Thailand.

Journal of Pain and Symptom Management
|October 20, 2022
PubMed
Summary
This summary is machine-generated.

Emergency clinicians often discuss end-of-life care. Serious illness communication training increases the likelihood of discussing patient values and priorities during these critical conversations.

Keywords:
Serious illness communicationcommunication trainingemergency departmentemergency medicinepalliative care

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Area of Science:

  • Emergency Medicine
  • Palliative Care
  • Medical Communication

Background:

  • Emergency clinicians manage end-of-life care decisions for critically ill patients.
  • Understanding communication practices in serious illness is crucial.
  • The impact of specialized training on these conversations is not well-documented.

Purpose of the Study:

  • To compare self-reported practices in code status conversations among emergency clinicians.
  • To assess the influence of serious illness communication training on these discussions.

Main Methods:

  • A cross-sectional survey was administered to emergency clinicians at two academic medical centers.
  • Participants reported their likelihood of asking about patient preferences for procedures and values/goals.
  • Respondents were categorized based on whether they received recent, tailored serious illness communication training.

Main Results:

  • Of 161 respondents, 48% had received the training.
  • 70% inquired about procedures, while only 38% asked about end-of-life values.
  • Trained clinicians were significantly more likely to explore patient life priorities (aOR=4.34).

Conclusions:

  • Most clinicians discuss procedures, but fewer address patient values in end-of-life care.
  • Serious illness communication training appears to enhance discussions on patient values and priorities.
  • Further research may optimize communication strategies for critically ill patients.