Related Experiment Video
Updated: Aug 24, 2025

A Computerized Functional Skills Assessment and Training Program Targeting Technology Based Everyday Functional Skills
Published on: February 13, 2020
Community Pharmacist Consultation Service: A Survey Exploring Factors Facilitating or Hindering Community
Elizabeth M Seston1, Chiamaka Julia Anoliefo1, Jinghua Guo1
1Centre for Pharmacy Workforce Studies (CPWS), Division of Pharmacy & Optometry, Faculty of Biology, Medicine and Health, The University of Manchester, Manchester M13 9PT, UK.
Background:
The NHS Community Pharmacist Consultation Service (CPCS) offers patients requiring urgent care a consultation with a community pharmacist, following referral from general practice or urgent care. The study explored the impact of undertaking a Centre for Pharmacy Postgraduate Education (CPPE) CPCS learning programme, and barriers and enablers to CPCS delivery.
Methods:
CPPE distributed an online survey to those who had undertaken their CPCS learning. The survey explored participants' knowledge, confidence and application of taught skills/tools, including clinical history-taking, clinical assessment, record keeping, transfer of care, and Calgary-Cambridge, L(ICE)F and SBARD communication tools. Details on barriers and enablers to CPCS delivery were also included.
Results:
One-hundred-and-fifty-nine responses were received (response rate 5.6%). Knowledge of, and confidence in, taught skills were high and respondents reported applying skills in CPCS consultations and wider practice. Barriers to CPCS included a lack of general practice referrals, staffing levels, workload, and GP attitudes. Enablers included a clear understanding of what was expected, minimal concerns over indemnity cover and privacy, and positive patient attitudes towards pharmacy.
Conclusion:
This study demonstrates that community pharmacists can extend their practice and contribute to the enhanced provision of urgent care in England. This study identified barriers, both interpersonal and infrastructural, that may hinder service implementation.
Related Concept Videos
Surveys
The Professional Nurse
Communication skills: These are critical characteristics, especially speaking and listening.
Analysis of Population Pharmacokinetic Data
Factors Affecting Drug Distribution: Miscellaneous Factors
Age plays a significant role due to differences in body composition among different age groups. Infants, for instance, have a higher proportion of total body water and lower albumin levels, a protein that binds drugs in the bloodstream. This unique composition in infants enhances the...
Factors Influencing Drug Absorption: Pharmaceutical Parameters
Factors Affecting Drug Response: Overview

