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Related Concept Videos

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Persuasion is the process of changing our attitude toward something based on some kind of communication. Much of the persuasion we experience comes from outside forces. How do people convince others to change their attitudes, beliefs, and behaviors? What communications do you receive that attempt to persuade you to change your attitudes, beliefs, and behaviors?
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A communication barrier is any distortion or interruption during a conversation, resulting in miscommunication of the message. A good communicator should know these barriers and continuously check for the listener's understanding by obtaining feedback.
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Barriers to Effective Communication II01:21

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Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
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Evidence-based Knowledge Synthesis and Hypothesis Validation: Navigating Biomedical Knowledge Bases via Explainable AI and Agentic Systems
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Creating conditions for effective knowledge brokering: a qualitative case study.

Prue Burns1, Graeme Currie2, Ian McLoughlin3

  • 1School of Management, RMIT University, Building 80, Swanson St, Melbourne, VIC, 3000, Australia.

BMC Health Services Research
|October 30, 2022
PubMed
Summary
This summary is machine-generated.

Effective knowledge brokering in healthcare requires receptive contexts. Policy makers should foster collaboration and respect local experience, moving away from top-down approaches for successful process improvement adoption.

Keywords:
AustraliaHealthcare policyKnowledge brokeringProcess improvementReceptive context

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Area of Science:

  • Healthcare Management
  • Organizational Learning
  • Knowledge Translation

Background:

  • Healthcare process improvement often adopts private sector knowledge.
  • Knowledge brokering by skilled individuals can facilitate this adoption by frontline staff.
  • Contextual factors significantly influence the effectiveness of knowledge brokering.

Purpose of the Study:

  • To investigate contextual conditions supporting knowledge brokering for process improvement in healthcare.
  • To understand how policy makers and organizations can create receptive environments for knowledge adoption.

Main Methods:

  • A qualitative, embedded single case study was conducted over four years.
  • Data collection included 57 semi-structured interviews, 12 focus groups, and 137 hours of observation.
  • The study focused on a process improvement intervention within an Australian healthcare system.

Main Results:

  • Four phases of intervention revealed increasing collaboration and effective knowledge brokering by improvement advisors.
  • Initial phases showed resistance due to lack of legitimacy of brokered knowledge.
  • Later phases involved policy maker reflection on creating more receptive contexts.

Conclusions:

  • Policy makers should respect local context and experience, avoiding imposition of external knowledge.
  • Facilitating lateral knowledge diffusion and strengthening inter-organizational collaboration is crucial.
  • A shift from top-down dissemination to fostering supportive environments is recommended for successful knowledge integration.