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What are nurses' roles in modern healthcare? A qualitative interview study using interpretive description
Jennifer Jackson1, Jill Maben2, Janet E Anderson3
1Assistant Professor, Faculty of Nursing, University of Calgary, Calgary, AB, Canada.
Nurses perceive their work through its role in the healthcare system, not just tasks. This understanding is crucial for adapting to evolving healthcare needs and ensuring safe patient care.
Area of Science:
- Nursing
- Healthcare Systems
- Qualitative Research
Background:
- Historically, defining nursing work has been challenging.
- This ambiguity complicates staffing and patient care support.
- Understanding nurses' perspectives is vital for effective healthcare delivery.
Purpose of the Study:
- To explore how registered nurses and nursing students understand their work.
- To develop a model interpreting nurses' experiences of their professional roles.
Main Methods:
- Qualitative interview study utilizing interpretive description methodology.
- Semi-structured interviews conducted with twenty registered nurses and nursing students.
- Analysis of interview data to construct a model of nursing work.
Main Results:
- Nurses define their work by its systemic role, not discrete tasks.
- Three core roles identified: clinical (patient-facing), managing (sustaining care), and enabling (professional support).
- Adaptability is a constant and essential feature across all nursing roles.
Conclusions:
- Nursing roles (clinical, managing, enabling) collectively support safe patient care and healthcare systems.
- The dynamic nature of nursing necessitates flexible definitions of work.
- The proposed model can aid nurses in articulating their roles and inform workforce policy.
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