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Effectuation and causation configurations for business model innovation: Addressing COVID-19 in the gastronomy
Rainer Harms1,2, Carina Alfert1, Cheng-Feng Cheng3
1University of Twente, Faculty of Behavioural, Management, and Social Sciences, NIKOS/ESIM, P.O. Box 217, 7522 NB Enschede, the Netherlands.
Abstract:
The gastronomy sector is among those that are hit particularly hard by a loss of customers and regulatory uncertainty of the COVID-19 crisis. When established ways of doing business become almost impossible, business model innovation (BMI) is a possible reaction to this high uncertainty level. Effectuation and causation are decision-making logics that may lead to BMI and help a firm navigate uncertainty. We investigate configurations of causation and effectuation components associated with a high BMI level during the first wave of COVID-19. We perform fuzzy-set-qualitative comparative analysis (fsQCA) on a sample of 143 gastronomy entrepreneurs in Münster county, Germany. We identify two paths that lead to a high BMI level: "the planning soloist" and "the hedging networker." We conclude that innovators among the gastronomy entrepreneurs use effectuation and causation components in complex configurations.
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