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Updated: Aug 22, 2025

Using a Virtual Store As a Research Tool to Investigate Consumer In-store Behavior
Published on: July 24, 2017
What Should "Shopping" Look Like in Actual Practice?
Nisha M Patel1, Jesse M Ehrenfeld2, Brian J Miller3
1Practicing primary care physician and assistant professor of general internal medicine at the University of Florida in Gainesville.
Abstract:
In health care, lack of transparency about the cost of health care services to patients during clinical encounters has contributed to increased costs and high out-of-pocket expenses. Federal policy has responded to the need for more transparency and spurred discussion about ethics and the clinician's role in being transparent with patients at the point of service. This article investigates and encourages state, private market, and federal policy efforts to address what health care costs patients. This article also applies the ethical framework of principlism to cases and considers what a "shoppable service" model would demand of clinicians in practice.
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