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Updated: Aug 22, 2025

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Civility and kindness: not just niceties, but fundamental pillars of quality care
1Chief Nurse, Oxford University Hospitals.
Abstract:
Sam Foster, Chief Nurse, Oxford University Hospitals, reflects on the areas for improvement arising from the latest Kirkup Report, in particular the importance of creating and sustaining kinder, more civil workplaces.
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