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How are successful matches made between homecare workers and older care receivers of different cultural backgrounds?
1Grace Abbott School of Social Work, University of Nebraska, Omaha, Nebraska, USA.
Abstract:
Understanding the process as well as the challenges and successes of matching homecare workers with older care receivers from differing cultural backgrounds may enhance practices that maximize quality-of-care outcomes and perceptions of quality of life for older adults, especially those "aging in place." Guided by a person-centered, consumer directed care model, this paper outlines the need for research that specifically aims to describe the matching process used by care coordinators when assigning homecare workers to older care receivers of different cultural backgrounds and how the needs and preferences of care receivers are balanced with the characteristics, skills, and capacities of the available pool of homecare workers.
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