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Nurse satisfaction with organizational communication significantly impacts job satisfaction and performance. Improving communication with supervisors and executives can enhance nursing staff effectiveness.

Area of Science:

Nursing Management
Organizational Communication
Healthcare Administration

Background:

Effective organizational communication is crucial for healthcare settings.
Understanding the link between communication satisfaction and nurse outcomes is vital for improving healthcare quality.

Purpose of the Study:

To investigate the relationship between nurses' satisfaction with various communication aspects and their job satisfaction and performance.
To identify specific communication facets that influence nurses' job satisfaction and performance.

Main Methods:

A field study was conducted with 327 professional nurses at an east coast teaching hospital.
Data were collected on nurses' satisfaction with different facets of organizational communication.

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Main Results:

Nurses' satisfaction with communication, particularly with supervisors, feedback, and top executives, positively influenced job satisfaction.
Communication satisfaction also showed a moderate positive effect on job performance.

Conclusions:

Nurse executives should prioritize enhancing communication strategies to boost nurse job satisfaction and performance.
Targeted interventions focusing on supervisor communication, feedback mechanisms, and executive communication can improve nursing staff effectiveness.