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Published on: January 28, 2019
Developing communication tools on rotavirus vaccination to support family paediatricians in Italy
Federico Marchetti1, Giulia Lamiani2, Marco Bona3
1GSK, Viale dell'Agricoltura, 7, 37135 Verona, Italy.
Insights
New communication tools, including videos and training, were developed to help family paediatricians improve rotavirus (RV) vaccination rates. These resources were well-received and are expected to increase vaccine acceptance among parents and caregivers.
Area of Science:
- Public Health and Preventive Medicine
- Pediatrics
- Health Communication
Background:
- Universal rotavirus (RV) vaccination was introduced in Italy in 2018, but national coverage remains suboptimal.
- Effective communication between family paediatricians (FPs) and parents/caregivers is crucial for promoting vaccination acceptance.
- This project addresses the need for improved communication strategies to boost RV vaccination uptake.
Purpose of the Study:
- To support family paediatricians (FPs) in communicating the importance of rotavirus (RV) vaccination to parents and caregivers.
- To develop and implement demonstrative videos and training modules to enhance FP-parent communication regarding RV vaccination.
Main Methods:
- A working group developed four videos based on Social Styles Theory, depicting different communication styles.
- Thirty FPs piloted the videos and provided feedback, alongside the development of two training modules on responding to parental objections.
- Feedback was collected from 23 FPs on the utility and effectiveness of the communication tools.
Main Results:
- The majority of FPs (82.6%) found the videos 'useful' or 'extremely useful' for introducing RV vaccination.
- Style IV communication was the most frequently used style (60.0%) by FPs.
- Both training modules received high ratings, with Module 1 rated 'very useful' by 75% and Module 2 by 100% of users.
Conclusions:
- The developed communication tools (videos and training modules) were well-appreciated by FPs.
- These resources are expected to enhance FP communication, thereby increasing rotavirus vaccination coverage.
- Improved communication skills for RV vaccination may also benefit FPs in discussing other critical health topics.
Background:
Universal rotavirus (RV) vaccination for newborns was introduced in Italy in 2018, but national vaccination coverage is still suboptimal. Effective communication between the family paediatrician (FP) and parents/caregivers is essential to promote vaccination acceptance. This project aimed to support FPs in communicating RV vaccination to parents/caregivers through the development and implementation of demonstrative videos and training modules.
Methods:
A working group composed of two FPs, two communication professionals, a medical expert from GSK and a clinical psychologist, was formed to establish the key scientific information to be communicated to parents/caregivers and develop the demonstrative videos. Four videos depicting four communication styles (I to IV) were developed based on the Social Styles Theory. Thirty FPs were then asked to pilot test the videos and provide feedback. In addition, two training modules with scientific information were developed to learn how to respond to parents'/caregivers' objections.
Results:
A total of 23 FPs provided feedback after using one or more videos at least five times. Twenty FPs (87.0 %) used mostly-one style, and most (60.0 %) used Style IV. Overall, the feedback was positive, as the majority of FPs (82.6 %, n = 19/23) indicated that the proposed videos were 'useful' or 'extremely useful' for introducing the RV vaccination to parents/caregivers in their actual practice. Based on this feedback, shorter versions of each video were also produced, and two training modules were developed to support FPs in responding to parental objections. Most FPs 75 % (n = 9/12) found Module 1 'very useful', and all found Module 2 'very useful' (100 %, n = 12/12).
Conclusions:
The communication tools developed were well appreciated by the FPs and are expected to support FPs in communicating RV vaccination thereby increasing its coverage. Practicing RV communication may also prove beneficial for FPs to communicate other critical topics to parents/caregivers.
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