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'Virtual' Action Research: Two examples
Frank Stowell1, Pavla Kramarova2
1Emeritus Professor Systems and Information Systems, School of Computing, University of Portsmouth, Portsmouth, UK.
Systemic Practice and Action Research
|November 21, 2022
Summary
This study explores virtual action research, highlighting its effectiveness despite challenges like the Covid-19 pandemic. Lessons learned offer insights for both traditional and soft action research communities.
Area of Science:
- Organizational Studies
- Research Methodologies
Background:
- Action research is a primary method for organizational inquiry, often requiring in-person stakeholder engagement for deep understanding.
- Variations in action research exist, with some focusing more on action than research.
- Soft action research particularly relies on 'insider' perspectives gained through direct interaction.
Purpose of the Study:
- To reflect on the history and evolution of action research.
- To analyze lessons learned from two distinct virtual action research projects.
- To assess the applicability of virtual methodologies in organizational inquiry.
Main Methods:
- Historical reflection on action research principles.
- Case study analysis of two virtual action research projects: one international (USA-UK) and one conducted during the Covid-19 pandemic.
- Qualitative assessment of stakeholder engagement and research outcomes in virtual settings.
Main Results:
- Virtual action research is feasible and can yield valuable insights, even amidst global disruptions.
- Challenges in virtual settings include maintaining deep stakeholder connection and ensuring research rigor.
- Adaptability is key for successful virtual action research, requiring innovative approaches to engagement.
Conclusions:
- Virtual action research offers a viable alternative and complement to traditional methods.
- The experiences provide practical guidance for conducting 'soft' and 'traditional' action research remotely.
- Future action research can leverage virtual platforms to overcome geographical and logistical barriers.
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