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Published on: May 6, 2014
Patient-mediated interventions in hospital: A systematic review
Georgia Tobiano1,2, Shelley Roberts1,3,4, Rachel Muir1,4,5
1Gold Coast University Hospital, Gold Coast Health, Gold Coast, Queensland, Australia.
Hospital-based patient-mediated interventions can improve patient communication and influence healthcare professional behavior. Interventions prompting patients to report health information before appointments show greater impact.
Area of Science:
- Healthcare Management
- Patient Engagement
- Health Informatics
Background:
- Patient-mediated interventions (PMIs) are increasingly explored to enhance healthcare delivery.
- While research often focuses on primary care, hospital settings present unique opportunities for PMIs.
- Understanding the characteristics and impact of hospital-based PMIs is crucial for optimizing patient and clinician outcomes.
Approach:
- A systematic review of health literature databases (MEDLINE, CINAHL, EMBASE) was conducted.
- Studies involving adult hospitalized patients and PMIs were included, with data extracted on intervention characteristics and outcomes.
- Narrative synthesis and the Mixed Methods Assessment Tool were used to analyze intervention impact and methodological quality.
Key Points:
- Eighteen distinct PMIs were identified across 33 studies, categorized by whether they prompted patients to report health information or provide feedback on clinical practice.
- Evidence suggests patients utilize PMIs, potentially improving patient-clinician communication.
- Healthcare professional outcomes were mixed, but some evidence indicated behavior change, with interventions focused on patients reporting health information appearing more successful.
Conclusions:
- Hospital-based PMIs show potential to influence patient communication and healthcare professional behavior.
- PMIs encouraging patients to report their health data prior to clinical encounters may be more effective than those seeking feedback during or after.
- Further research into a broader range of hospital-based PMIs is warranted to explore their suitability and effectiveness.
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