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Managers perceive remote work effectiveness differently based on benefits and limitations. Technical issues and communication challenges significantly impacted team and external cooperation, highlighting diverse remote work assessments across management levels.

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Area of Science:

  • Organizational Behavior
  • Remote Work Studies
  • Pandemic Management

Background:

  • The shift to remote work, accelerated by the SARS-CoV-2 pandemic, necessitates understanding its effectiveness from a managerial viewpoint.
  • Existing research primarily focuses on employee perspectives, leaving a gap in manager-centric analyses, especially for organizations newly adopting remote work.

Purpose of the Study:

  • To analyze remote work effectiveness as perceived by managers (N=141) across manager, team, and external cooperation aspects.
  • To identify perceived benefits, limitations, and online working frequency as predictors of remote work effectiveness.
  • To examine differences in remote work perception between middle-level and lower-level managers.

Main Methods:

  • Survey of 141 managers assessing remote work effectiveness.
  • Analysis of perceived benefits, limitations, and online working frequency as predictors.
  • Comparative analysis of perceptions across different management levels.

Main Results:

  • A significant relationship was found between perceived benefits and the effectiveness of manager and external cooperation, particularly for lower-level managers.
  • Technical and communication limitations were significant predictors of reduced effectiveness in team and external cooperation.
  • Remote work assessment varied significantly across different management levels, indicating social diversity in perceptions.

Conclusions:

  • Managerial perception of remote work effectiveness is influenced by perceived benefits and specific limitations like technical and communication issues.
  • Lower-level managers' perceptions of remote work benefits are strongly linked to effectiveness in managing their roles and external collaborations.
  • The study underscores the socially diverse nature of remote work assessment within management hierarchies, especially post-pandemic.