Developing evaluation capacities in integrated care projects: Lessons from a scientific support mission implemented...

Area of Science:

• Healthcare Management
• Organizational Learning
• Health Services Research

Background:

• Healthcare system change projects require strong evaluation capacity for success.
• Many healthcare provider teams lack sufficient evaluation expertise.
• Integrated care initiatives often face challenges in self-assessment and adaptation.

Purpose of the Study:

• To describe the support provided by an interdisciplinary scientific team to integrated care pilot projects.
• To detail the tools and methods used to build organizational evaluation capacity.
• To offer lessons learned from designing and implementing evaluation support interventions.

Main Methods:

• A support mission involving an interdisciplinary scientific team.
• Utilized a dashboard with population health indicators.
• Implemented a significant event reporting method and annual reports.
• Fostered a sustainable "learning community" among pilot projects.

Main Results:

• The support intervention aimed to enhance organizational evaluation capacity.
• Key components included data gathering, event reporting, and collaborative learning.
• Experience highlighted the need for tailored support and a learning posture from stakeholders.

Conclusions:

• Effective support for healthcare system change necessitates adaptive, context-specific interventions.
• Fostering a learning community and ensuring data availability are critical for success.
• Long-term, secure perspectives and stakeholder engagement are essential for building evaluation capacity.