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The Performance Diagnostic Checklist - Human Services: Guidance for Assessment Administration
Denys Brand1, Tyra P Sellers2, David A Wilder3
1Department of Psychology, California State University, 6000 J Street, Sacramento, CA 95819-6007 USA.
Behavior Analysis in Practice
|December 5, 2022
Summary
The Performance Diagnostic Checklist - Human Services (PDC-HS) assessment improves employee performance. This study provides expanded guidance for using the PDC-HS in various human services settings.
Area of Science:
- Organizational Psychology
- Human Services Research
Background:
- The Performance Diagnostic Checklist - Human Services (PDC-HS) assesses environmental factors affecting employee performance.
- PDC-HS interventions show proven effectiveness in improving performance and possess acceptable reliability and validity.
Purpose of the Study:
- To provide enhanced administration guidelines for the PDC-HS.
- To support broader application of the PDC-HS across diverse human-service contexts.
Main Methods:
- The manuscript introduces supplementary guidance for PDC-HS administration.
- Guidance is tailored for various situational applications.
Main Results:
- The PDC-HS is a reliable and valid tool for identifying performance issues.
- Interventions based on PDC-HS findings lead to demonstrable performance improvements.
Conclusions:
- Expanded guidance enhances the practical utility of the PDC-HS.
- The PDC-HS is a valuable tool for addressing employee performance in human services.
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