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Differences between remote and analog design thinking through the lens of distributed cognition
Daniel Wolferts1, Elisabeth Stein1, Ann-Kathrin Bernards2
1Department for Human-Centered Engineering and Design, Fraunhofer Institute for Applied Information Technology, Sankt Augustin, Germany.
The COVID-19 pandemic shifted work to remote settings, impacting Design Thinking. The Distributed Cognition for Teamwork (DiCoT) framework helps analyze remote Design Thinking, offering insights for better facilitation and AI integration.
Area of Science:
- Human-Computer Interaction
- Organizational Psychology
- Cognitive Science
Background:
- The COVID-19 pandemic accelerated the global shift towards remote work, necessitating adaptations in collaborative methodologies.
- Design Thinking, a robust approach for iterative problem-solving, faces new challenges in facilitating activities remotely.
- Existing literature highlights the need to understand the differences between analog and remote Design Thinking.
Purpose of the Study:
- To analyze the differences between analog and remote Design Thinking practices.
- To apply the Distributed Cognition for Teamwork (DiCoT) framework to remote Design Thinking.
- To provide practical implications for facilitating Design Thinking in both analog and remote environments.
Main Methods:
- Literature analysis comparing analog and remote Design Thinking.
- Application of the Distributed Cognition for Teamwork (DiCoT) framework.
- Discussion of artificial intelligence-based technologies for remote collaboration.
Main Results:
- Remote Design Thinking presents unique challenges and opportunities compared to its analog counterpart.
- The DiCoT framework offers valuable insights into cognitive processes during remote collaborative work.
- Facilitation strategies need adaptation for effective remote Design Thinking.
Conclusions:
- The DiCoT framework provides a lens to understand and improve remote Design Thinking.
- Adapting facilitation techniques is crucial for successful remote collaboration.
- Artificial intelligence holds potential for enhancing future remote Design Thinking practices.
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