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Evaluation of the Processes and Outcomes of a Physician Leadership Program: The Continuous Feedback Loop Design
Gregg M Gascon1, Huey T Chen, Liliana Morosanu
1Dr. Gregg M. Gascon: Adjunct Assistant Professor, Biomedical Informatics, College of Medicine, The Ohio State University, Columbus, OH. Dr. Huey T. Chen: Professor of the Department of Public Health and Director of the Center for Applied Research and Evaluation in the College of Health Professions, Mercer University, Atlanta, GA. Ms. Liliana Morosanu: Instructor and Coordinator, Program and Student Academic Advancement in the College of Health Professions, Mercer University, Atlanta, GA. Dr. Victor H. Chen: Lecturer, Department of Management, University of North Texas, Denton, TX. Dr. Phil Cass: Director, Physicians Leadership Academy, Columbus, OH. Dr. Robert Falcone: CEO, Columbus Medical Association and its Affiliates, 1390 Dublin Road, Columbus, OH.
Introduction:
Physicians assume leadership roles in their health care organizations and practices often without support or training. The Physicians Leadership Academy provides integrated leadership seminars, mindfulness training, and executive coaching in a 10-month curriculum to physicians across area organizations.
Methods:
Program evaluators responded to stakeholders' need for continuous program improvement by developing a continuous feedback loop evaluation design incorporating a program monitoring system and a theory-driven program evaluation. Given the size of the 2019 to 20 cohort ( n = 19), a one-group pretest/posttest design was used to assess the mechanisms of the program (mindfulness and wellbeing) along with knowledge development, emotional intelligence, and personal and professional growth. The assessments used a combination of published and administrator-developed assessments to address the unique aspects of the program. Doing such ensured continuous improvement and sustainability for the program.
Results:
The cohort of physicians demonstrated significant engagement and learning across the curriculum, improved mindfulness, and improved capacity of the providers to affect their health care system and communities.
Conclusions:
The utility of the program was demonstrated through quantitative and qualitative analyses. Implications of the methodology for future evaluations of program developments are discussed.
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