Work stress, technological changes, and job insecurity in the retail organization context

Area of Science:

• Organizational Behavior
• Human Resource Management
• Industrial Psychology

Background:

• Job insecurity is a growing concern in the retail sector.
• Work stress and technological changes are potential drivers of job insecurity.
• Job satisfaction may play a mediating role in this relationship.

Purpose of the Study:

• To examine the impact of work stress and technological changes on job insecurity.
• To investigate the mediating effect of job satisfaction on these relationships.
• To provide insights for the Pakistani retail industry.

Main Methods:

• Survey questionnaires were distributed to 262 retail employees in Pakistan.
• Data analysis was performed using SPSS and SMART-PLS.
• Statistical significance was assessed using p-values and beta coefficients.

Main Results:

• Work stress showed a significant positive relationship with job insecurity (β = 55.7%, p < 0.05).
• Technological advancements had an insignificant impact on job insecurity (β = 5.9%, p > 0.05).
• Job satisfaction significantly mediated the relationship, with lower satisfaction linked to higher insecurity.

Conclusions:

• Work stress is a primary driver of job insecurity in the Pakistani retail industry.
• While technology's direct impact was minimal, employee perceptions of coping with change are crucial.
• Interventions to boost job satisfaction and reduce work stress are recommended to mitigate job insecurity.