Quality and Safety: Learning from the Past and (Re)Imagining the Future

David W Bates1, Eric A Williams2

  • 1Division of General Internal Medicine, Brigham and Women's Hospital, Boston, Mass; Department of Medicine, Harvard Medical School, Boston, Mass; Department of Health Policy and Management, Harvard T. H. Chan School of Public Health, Boston, Mass.

Summary

Achieving optimal healthcare quality requires more than preventing harm; it involves maximizing patient outcomes. Clinicians must partner with organizations to leverage data and adapt to evolving healthcare delivery demands for future success.

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