AI shapes the future of web conferencing platforms

In the last couple of years, videoconferencing platforms have become very popular and have captured the attention of researchers and the public, particularly due to the Covid-19 pandemic. Immediately after the pandemic started in the spring of 2020, demand for video conferencing apps has grown exponentially. This demand, and the emergence of new needs, have forced manufacturers to adapt to the new context by improving the services offered and adding new features to existing applications. Many new video conferencing applications have also emerged with this demand. This paper presents a series of statistics on the evolution during the pandemic and the current status of the main video conferencing systems. The different ways in which these systems have integrated artificial intelligence technologies to address different identified problems and user needs are also presented.