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Burnout in Pharmacy professionals during COVID-19 outbreak
Eduarda Coelho1, Ana Paula Amaral2, Clara Rocha3
1Polytechnic Institute of Coimbra, ESTESC-Coimbra Health School, Pharmacy, Portugal. eduardacoelho1999@gmail.com.
Pharmacy professionals experienced increased burnout during the COVID-19 pandemic, particularly in the client/user dimension. Pharmacy technicians reported higher burnout levels than pharmacists.
Area of Science:
- Public Health
- Occupational Health
- Pharmacy Practice
Background:
- The COVID-19 pandemic significantly impacted global public health, straining healthcare systems and professionals.
- Pharmacy professionals faced heightened physical and mental health risks due to pandemic-related pressures.
Purpose of the Study:
- To evaluate burnout levels among pharmacy professionals during the COVID-19 pandemic.
- To identify specific dimensions of burnout experienced by this group.
Main Methods:
- A survey was conducted with 250 pharmacy professionals.
- The Copenhagen Burnout Inventory (CBI) was used to assess burnout.
- Data included demographics, working hours, and rest days.
Main Results:
- Participants reported increased weekly working hours and fewer rest days post-pandemic onset.
- A majority (44.4%) perceived their health status as slightly worse.
- The highest burnout dimension was customer/user (53.07%), followed by Work (44.60%) and Personal (44.22%).
Conclusions:
- Burnout levels in pharmacy professionals are most pronounced in the client/user dimension.
- Pharmacy technicians exhibited higher average burnout subscale scores compared to pharmacists.
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