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Exploring a hospital's response to children who have no fixed address
Sarah Booth1, Elysia Azzopardi1, Kim Nguyen1
1Social Work Department, Western Health, Melbourne, Victoria, Australia.
Insights
Public healthcare providers often fail to meet the needs of children experiencing homelessness (no fixed address). A review found that most homeless children visiting the emergency department (ED) did not receive adequate psychosocial support or have a recorded discharge plan.
Area of Science:
- Pediatric Healthcare
- Public Health
- Social Determinants of Health
Background:
- Children experiencing homelessness, defined as 'no fixed address' (NFA), represent a vulnerable population with complex healthcare needs.
- Tertiary metropolitan public healthcare providers play a critical role in addressing the health and social well-being of these children.
- Effective identification and support systems are crucial for improving outcomes for NFA children within healthcare settings.
Purpose of the Study:
- To evaluate the support mechanisms in place for children presenting with 'no fixed address' (NFA) at a tertiary metropolitan public healthcare provider.
- To identify gaps in service delivery and psychosocial support for this population.
- To inform improvements in healthcare provision for vulnerable children.
Main Methods:
- Retrospective data mining of electronic medical records.
- Analysis of patients classified with 'no fixed address' (NFA) over a 12-month period.
- Focus on pediatric patients within the NFA cohort.
Main Results:
- The study identified 475 NFA patients, with children comprising 6% of this cohort.
- A significant majority (96%) of NFA children only attended the emergency department (ED).
- Findings indicated poor psychosocial support, with 69% lacking a recorded discharge location and 48% self-discharging before assessment.
Conclusions:
- The healthcare system demonstrated significant deficiencies in identifying and addressing the psychosocial needs of children with no fixed address.
- There is a critical need for enhanced protocols and integrated services to support NFA children within public healthcare settings.
- Improved discharge planning and psychosocial interventions are essential for this vulnerable pediatric population.
Objective:
To explore how a tertiary metropolitan public healthcare provider supported children who presented with 'no fixed address' (NFA).
Methods:
A retrospective data mining of the electronic medical records of patients with an NFA classification, over 12 months period.
Results:
Data mining identified 475 NFA patients, 6% were children. Of the children with NFA, 96% attended the ED only; 10% were referred internally for psychosocial support; 34% had existing psychosocial services; 69% had no recorded discharge location; and 48% self-discharged prior to assessment.
Conclusion:
The hospital system did not effectively identify or respond to the psychosocial needs of children with NFA.
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