Exploring a hospital's response to children who have no fixed address

Sarah Booth1, Elysia Azzopardi1, Kim Nguyen1

  • 1Social Work Department, Western Health, Melbourne, Victoria, Australia.

Insights

Public healthcare providers often fail to meet the needs of children experiencing homelessness (no fixed address). A review found that most homeless children visiting the emergency department (ED) did not receive adequate psychosocial support or have a recorded discharge plan.

Area of Science:

  • Pediatric Healthcare
  • Public Health
  • Social Determinants of Health

Background:

  • Children experiencing homelessness, defined as 'no fixed address' (NFA), represent a vulnerable population with complex healthcare needs.
  • Tertiary metropolitan public healthcare providers play a critical role in addressing the health and social well-being of these children.
  • Effective identification and support systems are crucial for improving outcomes for NFA children within healthcare settings.

Purpose of the Study:

  • To evaluate the support mechanisms in place for children presenting with 'no fixed address' (NFA) at a tertiary metropolitan public healthcare provider.
  • To identify gaps in service delivery and psychosocial support for this population.
  • To inform improvements in healthcare provision for vulnerable children.

Main Methods:

  • Retrospective data mining of electronic medical records.
  • Analysis of patients classified with 'no fixed address' (NFA) over a 12-month period.
  • Focus on pediatric patients within the NFA cohort.

Main Results:

  • The study identified 475 NFA patients, with children comprising 6% of this cohort.
  • A significant majority (96%) of NFA children only attended the emergency department (ED).
  • Findings indicated poor psychosocial support, with 69% lacking a recorded discharge location and 48% self-discharging before assessment.

Conclusions:

  • The healthcare system demonstrated significant deficiencies in identifying and addressing the psychosocial needs of children with no fixed address.
  • There is a critical need for enhanced protocols and integrated services to support NFA children within public healthcare settings.
  • Improved discharge planning and psychosocial interventions are essential for this vulnerable pediatric population.
Abstract

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