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Patient-Perceived Satisfaction and Knowledge Uptake in a Combined Cardio-Obstetrics Clinic
Karen L Florio1,2,3, Darcy White1, Kensey Gosch4
1Women's and Children's Division, Saint Luke's Hospital of Kansas City, 4401 Wornall Road, Kansas City, MO 64111, USA.
Combined cardio-obstetrics (COB) clinics improve patient satisfaction and knowledge about heart disease. This collaborative care model enhances communication and is preferred by patients, indicating its value in prenatal care for heart conditions.
Area of Science:
- Cardiology
- Obstetrics
- Public Health
Background:
- Heart disease is the primary cause of pregnancy-related mortality in the US.
- Combined cardio-obstetrics (COB) clinics are emerging as a vital model for prenatal care.
- Collaborative care models in medicine generally improve outcomes and patient satisfaction.
Purpose of the Study:
- To evaluate patient satisfaction within a combined cardio-obstetrics clinic.
- To assess if the COB model enhances perceived communication and patient knowledge uptake.
- To determine patient preference for this integrated care approach.
Main Methods:
- A quality questionnaire was administered to patients (n=119) who attended COB clinics between 2014-2020.
- Patient perceptions of communication, satisfaction, and knowledge were assessed using a Likert scale.
- Contraceptive use before and after clinic visits was evaluated to gauge knowledge increase.
Main Results:
- Patients reported high satisfaction with the clinic (6.2 ± 1.5), provider communication (6.1 ± 1.6), and the multidisciplinary approach (6.3 ± 1.5).
- Participants indicated an increase in knowledge regarding heart disease due to collaborative counseling.
- The study suggests a positive patient experience with the COB model.
Conclusions:
- A multidisciplinary cardio-obstetrics approach is a significant patient satisfier.
- Integrated care models in cardio-obstetrics enhance patient satisfaction, communication, and knowledge.
- COB clinics represent a valuable and preferred model for prenatal care in high-risk pregnancies.
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