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Use of multidisciplinary positive deviance seminars to improve efficiency in a high-volume arthroplasty practice: a
Richard Gold1, Farid Al Zoubi1, Julia Brillinger1
1From the Division of Orthopaedic Surgery, The Ottawa Hospital, Ottawa, Ont. (Gold, Brillinger, Kreviazuk, Beaulé); the Faculty of Medicine, McGill University, Montréal, Que. (Gold); the Interdisciplinary School of Health Sciences, University of Ottawa, Ottawa, Ont. (Al Zoubi, Fallavollita); the School of Electrical Engineering and Computer Science, University of Ottawa, Ottawa, Ont. (Al Zoubi, Fallavollita); Clinical Operations, The Ottawa Hospital, Ottawa, Ont. (Garvin); the Department of Otolaryngology - Head and Neck Surgery, The Ottawa Hospital, Ottawa, Ont. (Schramm); and the Department of Thoracic Surgery, The Ottawa Hospital, Ottawa, Ont. (Seely).
Background:
Positive deviance (PD) seminars, which have shown excellent results in improving the quality of surgical practices, use individual performance feedback to identify team members who outperform their peers; the strategies from those with exemplary performance are used to improve team members' practices. Our study aimed to use the PD approach with arthroplasty surgeons and nurses to identify multidisciplinary strategies and recommendations to improve operating room (OR) efficiency.
Methods:
We recruited 5 surgeons who performed high-volume primary arthroplasty and had participated in 4-joint rooms since 2012, and 29 nurses who had participated in 4-joint rooms and in at least 16 cases in our data set. Three 1-hour PD sessions were held in February and March 2021: 1 with surgeons, 1 with nurses, and 1 with both surgeons and nurses to select recommendations for implementation. The sessions were led by a member of the nonorthopedic surgical faculty who was familiar with the subjects discussed and with PD seminars. To determine the success of the recommendations, we compared OR efficiency before and after implementation. We defined success as performance of 4 joint procedures within 8 hours.
Results:
Eleven recommendations were recorded from the session with nurses and 7 from the session with surgeons, of which 11 were selected for implementation. During the month after implementation, there were great improvements across all time intervals of surgical procedures, with the greatest improvements seen in mean anesthesia preparation time in the room (4.51 min [26.3%]), mean procedure duration (9.75 min [14.0%]) and mean anesthesia finish time (5.78 min [44.0%]) (all p < 0.001). The total time saved per day was 49.84 minutes; this led to a success rate of 69.0%, a relative increase of 73.8% from our 2012-2020 success rate of 39.7% (p < 0.001).
Conclusion:
The recommendations and increased motivation owing to the individualized feedback reduced time spent per case, allowing more days to finish on time. Positive deviance seminars offer an inexpensive, efficient and collegial means for process improvement in the OR.
