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Customizing virtual interpersonal skills training applications may not improve trainee performance
Gale M Lucas1, Johnathan Mell2, Jill Boberg3
1Institute for Creative Technologies, University of Southern California, 12015 E Waterfront Dr., Los Angeles, CA, 90094, USA. lucas@ict.usc.edu.
Scientific Reports
|January 3, 2023
Summary
Virtual training context may not significantly impact social skills performance. Generic virtual training systems could be cost-effective for military negotiation skills practice.
Area of Science:
- Psychology
- Human-Computer Interaction
- Military Science
Background:
- Theoretical perspectives differ on the necessity of context-matching in virtual training.
- Customized virtual training is more expensive than generic systems, necessitating research into context relevance.
Purpose of the Study:
- To investigate whether virtual training context influences the performance of negotiation skills.
- To determine the cost-effectiveness of generic versus customized virtual training for military applications.
Main Methods:
- Military cadets practiced negotiation skills on a virtual platform.
- Participants were randomly assigned to either a military or civilian virtual context.
Main Results:
- Only one out of 28 performance measures showed a significant difference.
- Cadets in the civilian context politely asked for an offer more frequently than those in the military context.
Conclusions:
- Virtual context appears to have minimal impact on social skills training performance.
- Commercial, off-the-shelf virtual training systems may offer benefits for military scenarios with minimal modification.
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