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Investigating the usefulness of Automated Check-in Data Collection in general practice (AC DC Study): a multicentre,
Sarah Lawton1,2, Christian Mallen3,4, Sara Muller3
1School of Medicine, Keele University, Keele, Staffordshire, UK s.a.lawton@keele.ac.uk.
Objectives:
To investigate the usefulness of using automated appointment check-in screens to collect brief research data from patients, prior to their general practice consultation.
Design:
A descriptive, cross-sectional study.
Setting:
Nine general practices in the West Midlands, UK. Recruitment commenced in Autumn 2018 and was concluded by 31 March 2019.
Participants:
All patients aged 18 years and above, self-completing an automated check-in screen prior to their general practice consultation, were invited to participate during a 3-week recruitment period.
Primary And Secondary Outcome Measures:
The response rate to the use of the automated check-in screen as a research data collection tool was the primary outcome measure. Secondary outcomes included responses to the two research questions and an assessment of impact of check-in completion on general practice operationalisation RESULTS: Over 85% (n=9274) of patients self-completing an automated check-in screen participated in the Automated Check-in Data Collection Study (61.0% (n=5653) women, mean age 55.1 years (range 18-98 years, SD=18.5)). 96.2% (n=8922) of participants answered a 'clinical' research question, reporting the degree of bodily pain experienced during the past 4 weeks: 32.9% (n=2937) experienced no pain, 28.1% (n=2507) very mild or mild pain and 39.0% (n=3478) moderate, severe or very severe pain. 89.3% (n=8285) of participants answered a 'non-clinical' research question on contact regarding future research studies: 46.9% (n=3889) of participants responded 'Yes, I'd be happy for you to contact me about research of relevance to me'.
Conclusions:
Using automated check-in facilities to integrate research into routine general practice is a potentially useful way to collect brief research data from patients. With the COVID-19 pandemic initiating an extensive digital transformation in society, now is an ideal time to build on these opportunities and investigate alternative, innovative ways to collect research data.
Trial Registration Number:
ISRCTN82531292.
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