Relationships among Healthcare Providers' Job Demands, Leisure Involvement, Emotional Exhaustion, and Leave Intention
Yun-Tao Li1, Shi-Jun Chen2, Kuo-Jui Lin3
1Graduate Institute of Sports Training, University of Taipei, Taipei 100234, Taiwan.
Insights
Healthcare providers facing job demands during the COVID-19 pandemic experienced increased emotional exhaustion, leading to a higher intention to leave their jobs. Leisure involvement did not significantly mediate this relationship.
Area of Science:
- Health and Medical Sciences
- Psychology
- Organizational Behavior
Background:
- The COVID-19 pandemic significantly impacted healthcare systems globally.
- Healthcare providers faced unprecedented job demands and psychological pressures.
- Understanding factors influencing healthcare providers' intention to leave is critical for workforce stability.
Purpose of the Study:
- To examine the relationship between job demands, leisure involvement, emotional exhaustion, and leave intention among healthcare providers during the COVID-19 pandemic.
- To investigate the mediating role of emotional exhaustion in the link between job demands and leave intention.
Main Methods:
- A quantitative study utilizing a questionnaire survey.
- Convenience sampling recruited 440 healthcare providers.
- Structural equation modeling was employed for data analysis.
Main Results:
- Job demands significantly predicted emotional exhaustion and leave intention.
- Emotional exhaustion was a significant predictor of leave intention.
- Emotional exhaustion demonstrated a significant mediating effect between job demands and leave intention.
- Job demands did not significantly influence leisure involvement.
Conclusions:
- High job demands during the pandemic contribute to emotional exhaustion and increase healthcare providers' intention to leave.
- Emotional exhaustion plays a crucial role in the decision of healthcare providers to leave their organizations.
- Interventions aimed at reducing job demands and mitigating emotional exhaustion are essential for retaining healthcare staff.
Abstract:
The COVID-19 pandemic has caused many medical issues. It has tested the impact of healthcare providers' job demands, emotional exhaustion, and other pressures related to the impact on organizational leave intention. Accordingly, the purpose of this study was to verify the relationship between healthcare providers' job demands, leisure involvement, emotional exhaustion, and leave intention under the COVID-19 pandemic. The questionnaire survey was used to address the issue of the present study. Convenience sampling was utilized to recruit 440 healthcare providers with a validity rate of 95%. Collected data were analyzed by structural equation modelling. Results indicated that healthcare providers' job demands do not significantly influence leisure involvement. Job demands significantly influence emotional exhaustion. Job demands significantly influence leave intention. Emotional exhaustion significantly influences leave intention. Emotional exhaustion has a significant mediating effect between job demands and leave intention. Finally, relevant practical suggestions are provided based on the study results.
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