Relationships among Healthcare Providers' Job Demands, Leisure Involvement, Emotional Exhaustion, and Leave Intention

Yun-Tao Li1, Shi-Jun Chen2, Kuo-Jui Lin3

  • 1Graduate Institute of Sports Training, University of Taipei, Taipei 100234, Taiwan.

Insights

Healthcare providers facing job demands during the COVID-19 pandemic experienced increased emotional exhaustion, leading to a higher intention to leave their jobs. Leisure involvement did not significantly mediate this relationship.

Area of Science:

  • Health and Medical Sciences
  • Psychology
  • Organizational Behavior

Background:

  • The COVID-19 pandemic significantly impacted healthcare systems globally.
  • Healthcare providers faced unprecedented job demands and psychological pressures.
  • Understanding factors influencing healthcare providers' intention to leave is critical for workforce stability.

Purpose of the Study:

  • To examine the relationship between job demands, leisure involvement, emotional exhaustion, and leave intention among healthcare providers during the COVID-19 pandemic.
  • To investigate the mediating role of emotional exhaustion in the link between job demands and leave intention.

Main Methods:

  • A quantitative study utilizing a questionnaire survey.
  • Convenience sampling recruited 440 healthcare providers.
  • Structural equation modeling was employed for data analysis.

Main Results:

  • Job demands significantly predicted emotional exhaustion and leave intention.
  • Emotional exhaustion was a significant predictor of leave intention.
  • Emotional exhaustion demonstrated a significant mediating effect between job demands and leave intention.
  • Job demands did not significantly influence leisure involvement.

Conclusions:

  • High job demands during the pandemic contribute to emotional exhaustion and increase healthcare providers' intention to leave.
  • Emotional exhaustion plays a crucial role in the decision of healthcare providers to leave their organizations.
  • Interventions aimed at reducing job demands and mitigating emotional exhaustion are essential for retaining healthcare staff.

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