Enabling Value Co-Creation in Healthcare through Blockchain Technology.

Area of Science:

• Digital Health
• Healthcare Management
• Information Systems

Background:

• The COVID-19 pandemic underscored the need for effective management within complex healthcare ecosystems.
• Emerging technologies are crucial for navigating these complexities and fostering collaboration.
• Blockchain technology is increasingly recognized for its potential in transforming healthcare operations.

Purpose of the Study:

• To investigate how blockchain technology facilitates value co-creation in digital healthcare ecosystems.
• To examine the impact of blockchain adoption on healthcare service delivery and stakeholder engagement.

Main Methods:

• A multiple case study approach was employed.
• The study examined the development and application of blockchain by 32 healthcare technology companies.
• Data was collected through case study analysis to identify patterns and benefits.

Main Results:

• Blockchain adoption positively impacts value co-creation through enhanced data and resource sharing.
• It improves patient participation and collaboration among healthcare professionals.
• Key benefits include improved service interaction, increased actor engagement, and greater ecosystem transparency.

Conclusions:

• Blockchain technology offers significant benefits for value co-creation in digital healthcare.
• Its implementation can revolutionize healthcare ecosystems by enhancing transparency, engagement, and service delivery.
• Further exploration of blockchain's role in healthcare management is warranted.