Active Learning Methodology for Expert-Assisted Anomaly Detection in Mobile Communications

Due to the great complexity, heterogeneity, and variety of services, anomaly detection is becoming an increasingly important challenge in the operation of new generations of mobile communications. In many cases, the underlying relationships between the multiplicity of parameters and factors that can cause anomalous behavior are only determined by human expert knowledge. On the other hand, although automatic algorithms have a great capacity to process multiple sources of information, they are not always able to correctly signal such abnormalities. In this sense, this paper proposes the integration of both components in a framework based on Active Learning that enables enhanced performance in anomaly detection tasks. A series of tests have been conducted using an online anomaly detection algorithm comparing the proposed solution with a method based on the algorithm output alone. The obtained results demonstrate that a hybrid anomaly detection model that automates part of the process and includes the knowledge of an expert following the described methodology yields increased performance.