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Does perceived organizational support matter? The effect of high-commitment performance management on supervisors'
Mohammad Rabiul Basher Rubel1, Daisy Mui Hung Kee2, Yahya Qasim Daghriri2
1Department of Business Administration in Management Studies, Bangladesh University of Professionals, Dhaka, Bangladesh.
Supervisors using high-commitment performance management (HCPM) improve job performance, with perceived organizational support (POS) acting as a key mediator. This study highlights how supportive environments enhance productivity in ready-made garment organizations.
Area of Science:
- Organizational Behavior
- Human Resource Management
- Social Psychology
Background:
- High-commitment performance management (HCPM) is increasingly recognized for its potential impact on employee outcomes.
- The mediating role of perceived organizational support (POS) in the HCPM-performance relationship requires further empirical investigation.
- Understanding these dynamics is crucial for fostering positive work environments, particularly in manufacturing sectors like ready-made garment (RMG) organizations.
Purpose of the Study:
- To examine the direct and indirect effects of perceived high-commitment performance management (HCPM) on supervisor job performance (in-role, extra-role, and deviant behavior).
- To investigate the mediating role of perceived organizational support (POS) in the relationship between HCPM and supervisor job performance.
- To propose and test a motivational work environmental model grounded in social exchange theory.
Main Methods:
- A quantitative study employing Partial Least Squares Structural Equation Modeling (PLS-SEM).
- Data collected from a sample of 430 supervisors in ready-made garment (RMG) organizations in Bangladesh.
- Analysis focused on direct and indirect effects within the proposed model.
Main Results:
- Significant positive relationship found between HCPM and supervisor job performance.
- Perceived organizational support (POS) significantly mediates the relationship between HCPM and job performance.
- The findings support the proposed motivational work environmental model.
Conclusions:
- HCPM positively influences job performance, with POS playing a crucial mediating role.
- Implementing HCPM strategies can enhance employee productivity and organizational benefits through fostering a supportive work environment.
- Further research can explore optimizing HCPM and POS for superior work environments and enterprise success.
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