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Continuous Theta Burst Stimulation of the Posterior Medial Frontal Cortex to Experimentally Reduce Ideological Threat Responses
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Tit for tat or good for evil? Linking customer incivility, hostility, guilt, and employee behaviors

Chong Chen1, Mingyu Zhang1, Yihua Zhang2

  • 1School of Economics and Management, Beijing Jiaotong University, Beijing, China.

Frontiers in Psychology
|January 30, 2023
PubMed

Keywords:
customer incivilitycustomer-oriented behaviorguilthostilityrevenge behavior

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