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An interpretable machine learning approach to multimodal stress detection in a simulated office environment
Mara Naegelin1, Raphael P Weibel1, Jasmine I Kerr1
1Mobiliar Lab for Analytics at ETH Zurich, Department of Management, Economics, and Technology, ETH Zurich, Weinbergstrasse 56/58, Zurich, 8092, Switzerland; Chair of Technology Marketing, Department of Management, Economics, and Technology, ETH Zurich, Weinbergstrasse 56/58, Zurich, 8092, Switzerland.
Detecting work-related stress using computer interactions shows promise. Machine learning models analyzing mouse and keyboard data accurately predict stress levels, outperforming heart rate variability in realistic office simulations.
Area of Science:
- Human-computer interaction
- Occupational health
- Machine learning
Background:
- Work-related stress significantly impacts employee health and productivity.
- Current stress detection methods often lack real-world applicability.
- Automated, unobtrusive stress detection can enable timely interventions.
Purpose of the Study:
- To develop and evaluate a machine learning methodology for stress detection in a realistic office environment.
- To investigate the efficacy of multimodal data, including behavioral and physiological signals, for stress detection.
- To identify key behavioral indicators of stress through interpretable machine learning models.
Main Methods:
- Utilized multimodal data (mouse, keyboard, heart rate variability) from 90 participants in a simulated office.
- Employed machine learning models (SVM, Random Forests, Gradient Boosting) with 10-fold cross-validation.
- Applied SHapley Additive exPlanations (SHAP) for model interpretability.
Main Results:
- Gradient Boosting models using mouse and keyboard features achieved high F1 scores (0.625 for stress, 0.631 for arousal, 0.775 for valence).
- Behavioral features (mouse movements, typing patterns) proved more effective than heart rate variability for stress detection in this context.
- SHAP analysis identified specific mouse and typing behaviors linked to different stress levels.
Conclusions:
- This study bridges the gap between controlled lab experiments and real-world stress detection.
- Mouse and keyboard interaction data offer a viable, unobtrusive approach to detecting stress in office settings.
- Findings support the development of personalized, interpretable ML systems for real-time stress management.
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