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The Relationship Between Workplace Incivility and Patient Safety in Pediatric Nurses
Noof H Aljuaid1, Manal F Alharbi
1Pediatric Intensive Care Department, Children's Hospital, Ministry of Health, Taif, Saudi Arabia (Ms Aljuaid); and Maternal and Child Health Nursing Department, College of Nursing, King Saud University, Riyadh, Saudi Arabia (Dr Alharbi).
Background:
Workplace incivility may directly influence nurses' involvement in patient safety; however, research on this topic in the pediatric setting has yet to be established.
Purpose:
The purpose of this study was to address the prevalence of workplace incivility in pediatric settings in Saudi Arabia (SA) and examine its impact on patient safety culture.
Methods:
A cross-sectional study design was used. Surveys, including the Nursing Incivility Scale and Hospital Survey on Patient Safety Culture, were sent to nurses across 6 pediatric units in Taif, SA.
Results:
A total of 300 nurses completed the surveys. A significant negative modest correlation was found between incivility and patient safety domains ( P < .05). A higher stress score was associated with older age (>35 years), Saudi nationality, and subdegree education.
Conclusion:
This study found that pediatric nurses experience high rates of incivility, mostly originating from patients and their families.
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