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Published on: February 3, 2022
Protection Motivation Perspective Regarding the Use of COVID-19 Mobile Tracing Apps Among Public Users: Empirical
Pamella Howell1, Mohamed Abdelhamid2
1Department of Information Systems, California State University Los Angeles, Los Angeles, CA, United States.
User perceptions significantly influence COVID-19 tracing app adoption. Perceived vulnerability and self-efficacy increase usage intention, while privacy concerns and risk aversion decrease it, highlighting the need for user-centric development and policy.
Area of Science:
- Health Informatics
- Public Health Technology
- Behavioral Science
Background:
- Mobile apps are vital for data collection in healthcare, especially during pandemics, aiding diagnosis, treatment, and resource management.
- COVID-19 tracing apps monitor test results and vaccination status, but user adoption is hindered by data privacy concerns.
- Understanding user perceptions is critical for the successful implementation and benefits of mobile health technologies.
Purpose of the Study:
- To assess factors influencing the adoption of COVID-19 tracing apps.
- To examine user perceptions regarding data sharing on mobile health applications.
- To identify positive and negative determinants of intention to use COVID-19 tracing apps.
Main Methods:
- A cross-sectional survey instrument was utilized to test a hypothesized research model.
- Data were collected from 325 participants via Amazon Mechanical Turk (MTurk) after ethical approval.
- Structural equation modeling (SEM) was employed to analyze the theoretical model and user perceptions.
Main Results:
- Perceived vulnerability (β=0.688), self-efficacy (β=0.292), and prior COVID-19 infection (β=0.194) positively impacted app usage intention.
- Privacy concerns (β=-0.360), risk aversion (β=-0.150), and family history of COVID-19 (β=-0.139) negatively influenced app usage intention.
- All identified factors demonstrated statistically significant impacts on the intention to use mobile tracing apps.
Conclusions:
- User perceptions significantly influence the adoption of COVID-19 tracing applications.
- Collaboration on legislation and user messaging is essential for improving app uptake.
- Emphasizing disease vulnerability and ensuring user privacy are key to increasing engagement with public health apps.
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