To be or not to be stressed: Designing autonomy to reduce stress at work
Anna Zeuge1, Kristina Lemmer2, Michael Klesel3
1University of Siegen, Siegen, Germany.
Work (Reading, Mass.)
|February 6, 2023
Summary
Technology design can reduce employee stress by enhancing autonomy. Implementing design options like autonomy and nudging, rather than enforcement, lowers perceived stress and prevents overwork.
Area of Science:
- Human-Computer Interaction
- Occupational Health Psychology
- Information Systems
Background:
- Organizations aim to reduce employee stress, often linked to overwork.
- Information Technology (IT) offers potential stress-reduction tools.
- Employee autonomy is a key factor in stress reduction, yet under-researched in technology design.
Purpose of the Study:
- Investigate specific IT design options to enhance employee autonomy.
- Determine the impact of autonomy-related design on stress prevention.
- Evaluate the effectiveness of autonomy, nudging, and enforcement design strategies.
Main Methods:
- Factorial survey experiment with 51 participants from four countries.
- Tested three design interventions: autonomy, nudge, and enforcement.
- Employed multiple linear regression and ANCOVA to analyze stress levels.
Main Results:
- Technology design can effectively manipulate employee autonomy.
- Autonomy is negatively correlated with perceived stress.
- Autonomy and nudge designs resulted in lower stress than enforcement.
Conclusions:
- Organizations should carefully consider IT design to support employee autonomy.
- Implement technology that empowers employees to prevent overwork.
- Design recommendations focus on maintaining perceived autonomy to mitigate stress.
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