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Assisting physicians who exhibit disruptive behavior: Understanding the costs, contributors, and corrections
Betsy W Williams1,2, Dillon Welindt3
1Clinical Program Director, Professional Renewal Center®, Lawrence, KS, USA.
Disruptive behavior in physicians stems from complex biopsychosocial and system factors. Effective management requires a comprehensive approach including individualized interventions and system-level changes.
Area of Science:
- Medical Education
- Physician Well-being
- Healthcare Management
Background:
- Disruptive behavior among physicians is a recognized issue impacting healthcare.
- Understanding the multifaceted nature of this behavior is crucial for effective intervention.
Purpose of the Study:
- To explore the etiology, prevalence, impact, and management strategies for disruptive behavior in physicians.
- To examine these aspects at both individual and system levels.
Main Methods:
- Consensus derived from clinical experience.
- Review of authors' and other researchers' findings.
Main Results:
- Physicians exhibiting disruptive behavior are often experiencing distress.
- Behavior originates from a combination of biopsychosocial contributors, knowledge deficits, insight issues, and systemic factors.
- These contributing factors are interconnected and can interact.
Conclusions:
- A comprehensive management strategy is necessary.
- This includes assessment tools, tailored programming (therapy, coaching, instruction), deliberate practice, medical support, and system interventions.
- Challenges include the variety of behaviors, numerous contributing factors, methodological disagreements, and the system's role.
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