Nurses' Perception and Satisfaction Toward Electronic Medical Record System

Area of Science:

• Health Informatics
• Nursing Informatics
• Healthcare Technology Adoption

Background:

• Electronic Medical Record (EMR) systems are increasingly integral to modern healthcare.
• Assessing user perception and satisfaction is crucial for successful EMR implementation.
• Nursing staff are primary users of EMR systems, directly impacting patient care.

Purpose of the Study:

• To evaluate nurses' perceptions and satisfaction with the EMR system in a teaching hospital setting.
• To identify factors influencing nurse perception and satisfaction with EMR technology.
• To provide recommendations for optimizing EMR systems based on nursing staff feedback.

Main Methods:

• A cross-sectional survey was administered to 350 nurses in a teaching hospital.
• Data collected via self-administered questionnaires from May to October 2019.
• Statistical analyses included descriptive statistics, t-tests, ANOVA, and hierarchical multiple regression (SPSS v25).

Main Results:

• 98% of nurses reported positive perceptions of the EMR system.
• Perceptions varied significantly based on work unit, device ownership, and daily system usage (p < .05).
• Nurses who received EMR training reported higher satisfaction levels.

Conclusions:

• System development and connectivity are critical areas for improvement.
• Involving nursing personnel in EMR system development is essential for effective nursing care delivery.
• Enhancing EMR usability and support can improve overall nurse satisfaction.