By Nature, We're Doers and Problem Solvers: Evolving Job Demands and Resources in Response to COVID-19 Among US-Based
Katherine C Castro1, Alexandra B Fisher, Ashley M Geczik
1From the Rocky Mountain Center for Occupational and Environmental Health (RMCOEH), University of Utah and Weber State University, Salt Lake City, Utah (K.C.C., J.A.A.); Department of Family and Preventative Medicine, University of Utah, Salt Lake City, Utah (K.C.C., J.A.A.); Center for Firefighter Injury Research and Safety Trends, Department of Environmental and Occupational Health, Dornsife School of Public Health, Drexel University, Philadelphia, Pennsylvania (A.B.F., A.M.G., A.L.D., J.A.T.); School of Business and Economics, Moravian University, Bethlehem, Pennsylvania (S.L.B.); LeBow College of Business, Drexel University, Philadelphia, Pennsylvania (C.J.R.); and Department of Psychological Sciences, Kansas State University, Manhattan, Kansas (J.L.).
Objective:
The US fire service experienced increased demands due to COVID-19. This qualitative study explored the pandemic's impact on work-life balance and safety.
Methods:
Five interviews and 10 focus groups were conducted with 15 fire departments in the COVID-19 RAPID Mental Health Assessment. Coding and multilevel content analysis were conducted in NVivo.
Results:
Four department support themes were identified: emotional/social (33.1%), policy (28.4%), instrumental (22.9%), and informational (15.5%). Four work-life balance themes were identified: life (51.2%), children (18.1%), physiological (16.5%), and work (14.2%). We observed more departmental resources to help mitigate job demands within the work environment compared with those for work-life demands.
Conclusions:
Job resources are needed to mitigate demands and improve safety culture and mental well-being of the fire service under normal conditions, and for the next pandemic, natural disaster, or long-term emergency.
Related Concept Videos
Current Trends in Nursing I
Current Trends in Nursing II
Responses to Heat and Cold Stress
Issues And Trends In Healthcare Delivery System
Cost Containment
Payment for healthcare services has historically promoted adoption of costly and often unnecessary or inefficient...
Post-traumatic Stress Disorder
Symptoms and Behavioral Manifestations
A spectrum of distressing symptoms characterizes PTSD. Recurrent flashbacks, where individuals involuntarily relive traumatic events,...
Stress Concentrations
The stress...


