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Trust by Design: Evaluating Issues and Perceptions within Clinical Passporting.

Will Abramson1, Dr Nicole E van Deursen2, William J Buchanan1

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Summary
This summary is machine-generated.

Healthcare professionals face significant administrative burdens. This study explores using self-sovereign identity (SSI) to streamline identity verification and credential management, freeing up time for patient care.

Keywords:
DesignDigital CredentialsHealthcarePassportingSSITrust

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Area of Science:

  • Digital Health
  • Health Informatics
  • Professional Credentialing

Background:

  • Healthcare professionals experience substantial administrative burdens related to identity verification, pre-employment screening, and appraisals.
  • This bureaucracy detracts from valuable time that could be dedicated to patient care, a critical issue exacerbated during the COVID-19 crisis.

Purpose of the Study:

  • To investigate the potential of digital technologies, specifically self-sovereign identity (SSI), to re-imagine administrative processes for healthcare professionals.
  • To develop user-led requirements and design principles for healthcare identity systems.

Main Methods:

  • Synthesis of a design workshop held at the Royal College of Physicians of Edinburgh (RCPE).
  • Conducting subsequent interviews with healthcare professionals to gather user perspectives.
  • Contrasting developed design principles with existing literature.

Main Results:

  • Confirmation of a significant need for improved identity and credential management systems in healthcare.
  • Identification of user-led requirements and design principles for effective healthcare identity systems.
  • Demonstration of the potential for digital technologies like SSI to address administrative burdens.

Conclusions:

  • Professionalizing identity and credential management is essential for healthcare professionals' careers.
  • Self-sovereign identity offers a promising avenue for optimizing administrative processes in healthcare.
  • User-centered design principles are crucial for developing effective digital identity solutions in the healthcare sector.