An evaluation of computerized documentation of resident experiences in training

This paper describes an evaluation of the University of Washington family practice project to document resident experiences in training. The production of aggregate reports using clustering techniques and peer group comparisons were well received by residents and faculty. A questionnaire survey and personal interview with a sample of faculty and residents analyzed attitudes toward the usefulness of such a documentation system as well as the actual uses of the reports produced. Documentation of inpatient and outpatient procedures was the most highly regarded application, but an overview of the scope and content of a resident ambulatory practice experience was also considered useful. Physician behavior was altered in subtle ways as a result of the feedback.