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Analysing the sentiments about the education system trough Twitter
Mary Luz Mouronte-López1, Juana Savall Ceres2, Aina Mora Columbrans1
1Higher Polytechnic School of Universidad Francisco de Vitoria, Ctra. Pozuelo a Majadahonda Km 1.800, Pozuelo de Alarcón, 28223 Madrid Spain.
Social media data reveals a largely negative public perception of education systems globally. However, some low-income countries show positive sentiment, with men expressing more positive views than women.
Area of Science:
- Social Sciences
- Education Technology
- Computational Social Science
Background:
- Public perception significantly influences educational policy and reform.
- Understanding societal views on education is crucial for system improvement.
- Digital platforms offer vast datasets for analyzing public opinion on education.
Purpose of the Study:
- To analyze global public perception of education systems using social media data.
- To identify key themes and sentiments expressed about education online.
- To explore demographic and national variations in educational perception.
Main Methods:
- Downloaded and processed 45,278 tweets related to education.
- Employed a lexicon-based approach for sentiment analysis.
- Analyzed word frequencies and term similarities to gauge perception.
Main Results:
- A predominantly negative perception of education systems was detected across most analyzed countries.
- Positive perceptions were identified in certain low-income nations.
- Men expressed more positive sentiment and higher subjectivity than women in some regions.
Conclusions:
- Social media data provides valuable insights into public perception of education.
- Sentiment towards education systems varies significantly by country and demographics.
- Targeted interventions may be needed to address negative perceptions and enhance educational experiences.
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