Using Project ECHO to Keep Professionals Well at Work: Individual and Organizational Outcomes
Ginny Sprang1, Stephanie Gusler2, Scott LaJoie3
1University of Kentucky, Lexington, KY, USA. sprang@uky.edu.
Summary
Project ECHO (Extension for Community Healthcare Outcomes) improved workforce resilience and stress management through organizational micro-interventions. This framework enhanced individual well-being and organizational responsiveness during the pandemic.
Area of Science:
- Occupational Health
- Psychology
- Organizational Behavior
Background:
- The COVID-19 pandemic significantly impacted workforce mental health, increasing stress and the need for support.
- Existing mental health resources were strained, necessitating innovative approaches to employee well-being.
Purpose of the Study:
- To evaluate the Project ECHO framework's effectiveness in delivering stress management and emotion regulation resources.
- To enhance individual and organizational health and well-being within the workforce.
Main Methods:
- Three Project ECHO (Extension for Community Healthcare Outcomes) initiatives were implemented over 18 months.
- Cloud-based surveys assessed the adoption of new learning and organizational efforts in secondary trauma responsiveness.
- Data collection occurred at baseline and post-initiative to measure changes.
Main Results:
- Organizational micro-interventions led to improvements in resilience-building and policy development.
- Employees demonstrated increased integration of stress management skills.
- Positive trends in secondary trauma responsiveness were observed.
Conclusions:
- Adapting and implementing Project ECHO strategies during a pandemic provided valuable lessons.
- Cultivating wellness champions is crucial for sustained workforce well-being.
- The framework offers a scalable model for organizational mental health support.
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