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Argument-based human-AI collaboration for supporting behavior change to improve health
Kaan Kilic1, Saskia Weck1, Timotheus Kampik1
1Department of Computing Science, Umeå University, Umeå, Sweden.
Frontiers in Artificial Intelligence
|March 6, 2023
Summary
This study explored user needs for a digital companion to promote healthy behaviors. Findings show tailoring the companion's argumentative style significantly impacts user acceptance and effectiveness.
Area of Science:
- Human-Computer Interaction
- Behavioral Science
- Digital Health
Background:
- Digital companions offer potential for supporting behavior change.
- Understanding user-centric aspects is crucial for effective design.
- Previous research has not fully explored user perceptions of argumentative dialogue in digital health interventions.
Purpose of the Study:
- To empirically elicit requirements for an argumentation-based digital companion for behavior change.
- To investigate human-centric aspects, including user motivations, expectations, and perceptions of the companion's role and interaction behavior.
- To inform the design of personalized digital health tools.
Main Methods:
- Empirical requirement elicitation study involving non-expert users and health experts.
- Development and utilization of prototypes to gather user feedback.
- Qualitative and quantitative analysis of user interactions and perceptions.
Main Results:
- User acceptance and intervention effectiveness are significantly influenced by the digital companion's argumentative approach (challenging vs. supporting) and assertiveness.
- Personalization of the agent's roles and argumentation schemes is key for tailoring interactions.
- Users and experts perceive "soft" meta-level aspects of argumentative dialogue as important.
Conclusions:
- A framework for personalized digital companion design, incorporating tailored roles and argumentation schemes, is proposed.
- The study highlights the critical role of individualized interaction strategies in promoting healthy behaviors.
- Further research is needed into the nuanced perception of argumentative dialogue in digital health contexts.
Keywords:
Human-Centered Artificial Intelligenceargumentation schemesbehavior changedigital companionformal argumentation dialogueshealth promotionuser-modelingvalue-based argumentationMore Related Videos
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