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An effective emotion tendency perception model in empathic dialogue.

Jiancu Chen1, Siyuan Yang2, Jiang Xiong1

  • 1College of Computer Science and Engineering, Chongqing Three Gorges University, Chongqing, China.

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This study introduces a novel emotion tendency perception model for open-domain dialogue systems. The model accurately quantifies word emotions, improving dialogue system effectiveness and reducing bias.

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Area of Science:

  • Artificial Intelligence
  • Natural Language Processing
  • Computational Linguistics

Background:

  • Open-domain dialogue systems rely on accurate emotion detection for effectiveness.
  • Previous models often relied on identifying emotional words, leading to bias and imprecise quantification.
  • A need exists for models that capture the emotional tendency of all words within a dialogue context.

Purpose of the Study:

  • To propose a novel emotion tendency perception model for dialogue systems.
  • To accurately quantify the emotional tendencies of all words, not just explicit emotional terms.
  • To enhance dialogue systems by integrating sentiment and semantic understanding.

Main Methods:

  • Developed an emotion encoder to precisely quantify emotional tendencies of individual words.
  • Implemented a shared fusion decoder to integrate emotional and semantic information.
  • Conducted extensive evaluations using the Empathetic Dialogue dataset.

Main Results:

  • The proposed model demonstrated significant efficacy in emotion perception within dialogue systems.
  • Experimental results showed superior performance compared to existing state-of-the-art approaches.
  • The model successfully reduced bias associated with previous emotion detection methods.

Conclusions:

  • The emotion tendency perception model offers a more accurate and nuanced approach to emotion detection in dialogue systems.
  • This advancement can lead to more empathetic and effective human-computer interactions.
  • The model's ability to fuse sentiment and semantic capabilities provides a distinct advantage in the field.