Eldercare's Turnover Intention and Human Resource Approach: A Systematic Review

Area of Science:

• Gerontology
• Human Resource Management
• Social Work

Background:

• Eldercare worker turnover presents a significant challenge to the well-being of elderly individuals and the sustainability of social enterprises.
• High demand for eldercare services necessitates effective strategies for retaining a skilled workforce.

Approach:

• A systematic review of 29 publications from 2015-2021, extracted from six databases, was conducted.
• The review synthesized global literature to identify key factors influencing turnover intentions in eldercare employees.
• A novel human resource (HR) approach framework for eldercare social enterprises was conceptualized.

Key Points:

• Job burnout, low job motivation, and restricted job autonomy were identified as significant positive impacts on eldercare workers' turnover intentions.
• Findings align with existing literature emphasizing the need for organizational (HR) perspectives on retention.
• The study identifies specific factors contributing to turnover and proposes targeted HR interventions.

Conclusions:

• Implementing effective HR strategies is essential to mitigate employee turnover in the eldercare sector.
• Addressing burnout, motivation, and autonomy can improve retention rates and ensure organizational sustainability.
• This research provides a framework for HR practices to enhance eldercare worker retention and service quality.