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Time Utilization Among Immunization Clinics Using an Electronic Immunization Registry (Part 2): Time and Motion Study
Samantha B Dolan1,2,3, Rachel Wittenauer2, Anne Njoroge1,2
1International Training and Education Center for Health, University of Washington, Seattle, WA, United States.
JMIR Formative Research
|March 17, 2023
Summary
Implementing electronic immunization registries (EIRs) with modified workflows in Kenyan clinics reduced patient wait times. A paperless system showed the greatest efficiency gains, though internet connectivity impacted performance.
Area of Science:
- Digital Health
- Public Health
- Health Informatics
Background:
- Digital health interventions can enhance healthcare delivery through digitized data management.
- Electronic immunization registries (EIRs) are being adopted in low- and middle-income countries to improve childhood vaccination tracking.
- Improving vaccination coverage in Africa, where many children remain underimmunized, is critical, necessitating effective digital health tools.
Purpose of the Study:
- To assess the impact of workflow modifications on time efficiency in Kenyan immunization clinics using an electronic immunization registry (EIR).
- To compare time utilization in routine data entry activities between existing dual-data entry and proposed paperless workflows.
- To analyze efficiency changes based on health facility size and healthcare worker (HCW) experience.
Main Methods:
- An interventional pretest-posttest study evaluated three workflow modifications at the point of care for HCWs using an EIR.
- Time taken for individual activities and total patient clinic time were measured and compared between baseline and modified workflows.
- Bivariate analyses and multivariate linear mixed-effects models were used to estimate differences in time utilization.
Main Results:
- Modified workflows using an EIR decreased service delivery time per child from a baseline of 10 minutes.
- The preparation modification reduced time by approximately 3 minutes, while paperless and combined modifications saved nearly 5 minutes per child.
- EIR performance and internet connectivity issues were identified as potential factors influencing delays.
Conclusions:
- Modified workflows, particularly a paperless system, significantly reduce time utilization in immunization clinics employing EIRs.
- Challenges with EIR performance and internet connectivity can hinder the full realization of time savings.
- Digital health interventions require adaptation to specific use cases, and user workflows must evolve with new technologies for successful implementation.
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