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Dilemmas and Strategy When Companion Participation During Appointments Differs from Patient and Companion
Maria K Venetis1, Allyson C Bontempo1, Danielle Catona2
1Department of Communication, Rutgers University.
Health Communication
|March 21, 2023
Summary
Cancer patient companions navigate communication dilemmas when their participation differs from expectations. Aligning companion behavior with patient needs is crucial for positive medical interactions.
Area of Science:
- Medical Sociology
- Communication Studies
- Oncology
Background:
- Cancer patients frequently have companions during medical appointments.
- Companion involvement in healthcare settings varies significantly, from passive presence to active advocacy.
- Healthcare communication structures often favor dyadic (patient-provider) interactions, creating ambiguity for companion roles.
Purpose of the Study:
- To explore the communication dynamics between cancer patients and their companions during medical interactions.
- To identify dilemmas arising from unmet expectations regarding companion participation.
- To understand how patients and companions perceive and manage companion roles in cancer care.
Main Methods:
- Qualitative study employing separate interviews with gynecologic cancer patients undergoing chemotherapy and their companions.
- Utilized normative rhetorical theory to analyze communication patterns.
- Data collection focused on experiences and expectations of companion involvement.
Main Results:
- Patients experience dilemmas when companions are expected but absent, or when their participation deviates from established expectations.
- Positive communication experiences were reported when companion behavior matched patient expectations.
- Discrepancies between expected and actual companion participation led to dilemmas for both patients and companions.
Conclusions:
- Companion participation in cancer care is complex and influenced by aligned expectations.
- Managing companion roles requires addressing discrepancies between anticipated and actual involvement.
- Further strategies are needed to support effective triadic communication in oncology settings.
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