A novel and practical care process framework to inform model of care development

Area of Science:

• Healthcare Management
• Health Services Research
• Organizational Change in Healthcare

Background:

• Transformative change in healthcare delivery is hindered by pre-existing assumptions.
• Developing effective care models requires practical, adaptable approaches for diverse populations.

Purpose of the Study:

• To present and test a novel care process framework for care model development.
• To assess the framework's replicability across communities with varying population needs.
• To guide leaders in aligning health resources with service demands.

Main Methods:

• Utilized a rapid task analysis within a care process framework.
• Tested the framework with healthcare teams in five diverse British Columbia communities.
• Focused on identifying optimal scopes of practice and team compositions.

Main Results:

• The care process framework demonstrated replicability across different community contexts.
• The framework effectively informed the development of new care models.
• It successfully identified ideal scopes of practice and team compositions tailored to specific care needs.
• Expert tacit knowledge and decision-making processes were captured.

Conclusions:

• The framework offers a practical approach for leaders to develop innovative care models.
• It aids in building workforce capacity by leveraging expert knowledge.
• Implementation can lead to better alignment of health resources with population health and service needs.