A Departmentally Developed Agreement to Improve Faculty-Resident Feedback

Area of Science:

• Medical Education
• Residency Training
• Faculty Development

Background:

• Effective faculty feedback is crucial for resident development.
• Trust between faculty and residents is essential for constructive feedback.
• Resident satisfaction with feedback is a key indicator of program quality.

Purpose of the Study:

• To assess the impact of a Feedback Agreement on resident satisfaction with faculty feedback.
• To determine if a structured agreement improves the feedback process in residency programs.
• To enhance the quality of communication and trust in faculty-resident interactions.

Main Methods:

• Faculty and residents collaboratively developed a Feedback Agreement.
• The agreement was implemented and presented to all faculty and residents.
• Resident satisfaction with feedback was measured using the Accreditation Council for Graduate Medical Education (ACGME) resident survey before and after the agreement.

Main Results:

• Pre-agreement satisfaction scores were statistically lower than national benchmarks.
• Post-agreement satisfaction increased significantly from 53% to 74% (P = .03).
• The improved satisfaction score became comparable to national averages for residents.

Conclusions:

• Implementing a Feedback Agreement demonstrably improved resident satisfaction.
• The collaborative development of the agreement fostered trust and enhanced feedback.
• This strategy offers a scalable solution for improving feedback in medical residency programs.