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Virtual Care Across the Neonatal Intensive Care Continuum.

Purnahamsi Desai1, Sadaf H Kazmi1, Stacey Schneider2

  • 1Pediatrics, New York University (NYU) Grossman School of Medicine, New York, USA.

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|March 24, 2023
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Summary

Virtual medicine enhances parent and family engagement in the neonatal intensive care unit (NICU). This approach was successfully implemented for inpatient rounding, family visits, and post-discharge developmental follow-up.

Keywords:
family-centered careneonatal intensive care unitnicutelehealthtelemedicinevirtual carevirtual medicine

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Area of Science:

  • Neonatal Medicine
  • Pediatric Healthcare Technology
  • Family-Centered Care

Background:

  • The COVID-19 pandemic underscored the importance of parent and family engagement in healthcare.
  • Limited literature exists on integrating families into inpatient neonatal intensive care unit (NICU) care via virtual means.
  • Existing research primarily focuses on outpatient telehealth transitions.

Purpose of the Study:

  • To describe an institution's experience implementing virtual medicine for the complete NICU patient journey.
  • To detail the application of virtual medicine in inpatient rounding, child life services, and outpatient developmental follow-up.
  • To highlight strategies for effective family inclusion in neonatal care using virtual platforms.

Main Methods:

  • Implementation of a virtual medicine strategy across the NICU continuum.
  • Utilizing virtual platforms for inpatient rounds and family engagement activities.
  • Extending virtual care to high-risk developmental follow-up post-discharge.

Main Results:

  • Successful integration of virtual medicine for comprehensive NICU care.
  • Facilitated parent and family engagement throughout inpatient and outpatient phases.
  • Demonstrated feasibility of virtual rounding and specialized follow-up services.

Conclusions:

  • Virtual medicine is a viable tool for enhancing family-centered care in the NICU.
  • The described approach supports continuous engagement from admission through post-discharge care.
  • Virtual platforms offer a scalable solution for family inclusion in neonatal intensive care.